E-Commerce Norway Insights

Norway has about 5.5 million potential consumers, mostly concentrated around its largest urban areas
a shopping carton with a shopping carton and a shopping carton
a shopping carton with a shopping carton and a shopping carton

E-Commerce Norway

Key Insights to Norwegian Consumer Behavior

a woman's profile of a woman in a white shirt and black pants
a woman's profile of a woman in a white shirt and black pants

The Norwegian e-Commerce Market

Devices used to access the internet

a laptop computer monitor with a laptop and a laptop
a laptop computer monitor with a laptop and a laptop

Digital Channels Prefferences

The most used social media platforms in Norway are: Facebook, Instagram, Snapchat, and TikTok.
Web clicks from social media come mainly from: Facebook, Pinterest, Instagram, and Twitter.
64.5% use social media to search for brands
a bunch of different colored social media icons
a bunch of different colored social media icons

Social Media Prefferences

Preferred Payment Solutions for Norwegian Consumers

a bar chart showing the percentage of people who use the internet
a bar chart showing the percentage of people who use the internet

Check Out Prefferences

Home delivery is the most popular option in Norway (38%), especially among ages 18–29 (46%). Those who choose home delivery shop more often. Convenience drives both online shopping and delivery choices. Willingness to pay for returns is low but increases if returns are picked up at home.

a truck with a large cargo container on it
a truck with a large cargo container on it

Delivery Prefferences

Data Insights from Norway
a bar chart showing the number of stores in the country
a bar chart showing the number of stores in the country

Norwegian Online Store Objections

Many Norwegians prefer shopping on .no domains because it feels safer and signals the store is Norwegian

a logo for the norwegian language of the word norwegian
a logo for the norwegian language of the word norwegian

Confidence in Online Shopping

Selling to Norway? Know the VOEC Rules

a logo for the vocec rules for the vocec rules
a logo for the vocec rules for the vocec rules

VAT On E-Commerce (VOEC)

VOEC (VAT On E-Commerce) is a Norwegian system where foreign online stores charge VAT on goods under NOK 3,000 at the point of sale. This allows customers to avoid paying VAT and customs fees upon delivery. The scheme does not apply to food, alcohol, tobacco, or goods over NOK 3,000

Choosing the Right Setup for the Norwegian Market

a map of europe and the european union
a map of europe and the european union

VOEC is a tax scheme – not a Norwegian entity

For exporters, a Norwegian branch is often the best solution. If ambitions are high, a Norwegian AS may be the right choice, depending on your market and industry

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